ABOUT US
Patience and dedication are apart of the platinum experience I provide and you deserve! Welcome! I’m Iris. I specialize in Russian cuticle care, nail art, and pedicures. I’ve been in the nail industry for 6 years. GENERAL: - Masks are optional. If you’re coughing, sneezing or sick please be courteous and wear one or reschedule - My salon suite has limited space, I ask that you check in with me before bringing additional guests. - If you bring food it can be eaten during a pedicure but not during hand services. - Please come with bare nails (no gel polish either) to receive a new fullset. Soak offs are available if needed. ARRIVAL Come with sufficient time to find parking. This is apart of your responsibility to begin at your scheduled appointment time. - If I can see you earlier than scheduled I will notify you. HOW TO FIND ME - Upon arriving find parking, text me and I’ll call you up. - Walk passed the Chipotle. On the left side of that building to your left is the door to Phenix Salon Suites. - Get on the elevator, press the top button (there’s only one floor up). I will meet on our floor and we’ll walk to my suite together. TARDINESS - 10 minute grace period, $15 late charge if my schedule is affected. Additional $5 per 5 minutes that pass. - *Communicate with me to avoid any inconvenience* FINAL PAYMENT: CASH or card on file required for your remaining balance. - No cash? There is a 3.5% convince fee applied if your card needs to be charged for your remaining balance. - IF you can’t use the card on file and need to send your remaining balance electronically there’s a 6% fee added RESCHEDULING - You can reschedule one time within the same month your deposit was placed. Rescheduling needs to be done 2 business days before your scheduled appointment. If you need to reschedule again a new deposit is needed. Same day “rescheduling” is considered a cancellation, deposit will be forfeit. NO CALL/NO SHOW - 100% of the service will be charged to the card on file and will be banned from booking in the future. LOCATION: - We are in Phenix Salon Suites in College Park. MORE TO KNOW - PLEASE COME WITH TIME, you’re here to relax and racing against the clock is not relaxing. - Feel free to direct message me on instagram with any booking questions! THANK YOU FOR BOOKING PLATINUM!
CANCELLATION POLICY
Cancellation policy: Applied when cancelling an appointment without a 2 day notice. 80% of the service total will be charged from the card on file and deposit is forfeit. Deposits are nonrefundable. Transfer of deposit is only applicable to one rescheduling within the same month originally booked. Cancellation with 48 hour notice will require a new deposit for a new appointment without cancellation charges. My schedule is limited and all appointments are designed specifically to maximize your sessions with me. No call/No shows are 100% of your appointment and will be charged from the card on file. Banned from booking in the future. Deposit is forfeit. Communicate with me and I will take care of you.